One way of working
Succes Story Stern groep N.V.
Earlier this year we finished the 4me implementation of 4me. Stern and 4me wrote a customer succes story that we would like to share with you. A nice mention of Bright Octopus as an implementation partner, read the full story below.
Stern groep N.V. go live!
We are extremely proud to have been able to help Stern with a new operating model and the implementation of 4me.
In just 2 months we have realized all operational ITIL processes, portfolio management, a sefl service portal, email/API integrations, AD automation and CMDB data migration. In addition a hundred specific Stern requests, including their own workflow have been implemented.
In the first quarter of 2020 we had the opportunity to help our first customer Nationaal Restauratie Fonds with a new operating model and the implementation of 4me. From the very beginning we made sure that our customer had full visibility and control over the service delivery chain, from employee to provider. After the implementation we have been continuously improving and supporting them with their current operating model and 4me setup.
Nationaal Restauratie Fonds and our partner 4me took the time to write a customer succes story.
We translate Service Integration and Management, or SIAM, from a theoretical approach to a practical working method. For most businesses managing and directing the many available (cloud based) application providers knows a steep curve.
Service Integration & Management (SIAM)
Standard Operating model implementations
4me ITSM Implementations