We are partner of both 4me and Freshservice and we deliver complete implementations of 4me and Freshservice ITSM/ESM/SIAM tooling. This means technical implementation, but also process changes and the way of working. We developed our own Service Operating model, which can be used as a standard for your organisation.
Both solutions bring something different to the table and we can guide companies through the toolselection process. We make sure that descions are not only based on features or pricing, but that it supports your business and operating model in the best possible way. Tooling should be fit for purpose!